Privacy Policy

Last Updated: September 2026

At Hopeby3, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Hopeby3 may collect, use, store, protect, and disclose information when you visit our website, contact us, participate in our programs or initiatives, or otherwise interact with Hopeby3.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with Hopeby3, we may collect information that you voluntarily provide to us, including:

Your name
Email address
Telephone or mobile number
Address or general location information where relevant
Information submitted through contact forms
Information provided when registering for programs, events, projects, or activities
Messages, inquiries, feedback, and other communications sent to Hopeby3
Any other information you voluntarily provide to us

We may also automatically receive certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, referring website, and general website usage information.

2. How We Use Your Information

Hopeby3 may use information collected through the website and our activities for legitimate operational purposes, including to:

Respond to inquiries, requests, and messages
Communicate with individuals who contact Hopeby3
Provide information about our projects, programs, events, and initiatives
Manage registrations and participation in Hopeby3 activities
Improve our website, services, programs, and digital content
Maintain the security and proper operation of our website
Conduct internal administration and record keeping
Understand how visitors interact with our website
Comply with applicable legal and regulatory requirements
Protect the rights, safety, and legitimate interests of Hopeby3 and others

We will endeavour to use personal information only for appropriate and relevant purposes.

3. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and analyse website performance.

Cookies are small files that may be stored on your device when you visit a website.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of our website.

Where required, additional information regarding the cookies used on our website may be provided through a separate Cookie Policy or cookie consent mechanism.

4. Sharing of Personal Information

Hopeby3 does not sell or rent personal information to third parties.

However, information may be shared where reasonably necessary with trusted service providers that assist us in operating our website or carrying out our activities, such as website hosting providers, technology providers, communications services, professional advisers, or other authorised service providers.

We may also disclose information where required by law, regulation, court order, governmental authority, or other lawful process.

Where appropriate, we take reasonable steps to ensure that third parties handling personal information are expected to protect that information appropriately.

5. Third-Party Services and Links

Our website may contain links to external websites, social media platforms, or services operated by third parties.

Hopeby3 does not control the privacy practices, security, availability, or content of independent third-party websites or services.

When you leave our website and access another website or service, the privacy policy and terms of that third party may apply. We encourage users to review the privacy policies of external websites before providing personal information.

6. Data Security

Hopeby3 takes reasonable administrative, organisational, and technical measures designed to protect personal information against unauthorised access, misuse, loss, alteration, disclosure, or destruction.

However, no website, internet transmission, electronic storage system, or digital communication method can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.

7. Data Retention

We aim to retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to meet legitimate operational requirements, or to comply with applicable legal obligations.

When information is no longer reasonably required, we may securely delete, anonymise, or otherwise appropriately dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights

Depending on applicable law and the circumstances, individuals may have rights relating to their personal information.

These may include the ability to request information about personal data being processed, request access to relevant personal data, request correction of inaccurate information, and exercise other rights available under applicable data protection law.

Requests concerning personal information may be submitted to Hopeby3 using the contact information provided below.

We may need to take reasonable steps to verify a request before responding.

9. Children’s Privacy

Hopeby3 recognises the importance of protecting the privacy and safety of children and young people.

Where our programs, projects, activities, or online services involve children, we aim to handle personal information responsibly and in accordance with applicable legal requirements.

Where appropriate or legally required, consent or involvement from a parent, guardian, or other authorised person may be requested before collecting or using personal information relating to a child.

10. Photos, Videos and Community Activities

Hopeby3 may conduct community programs, educational activities, awareness campaigns, animal welfare initiatives, events, and other projects.

Photographs or videos may sometimes be taken during such activities for documentation, awareness, educational, reporting, or promotional purposes.

Where appropriate, Hopeby3 will seek relevant permission or consent before using identifiable photographs, videos, testimonials, or similar personal content, particularly where children are involved.

11. Communications

If you voluntarily provide your contact information, Hopeby3 may use it to respond to your request or communicate information relevant to your interaction with us.

Where applicable, you may request that certain optional communications be stopped by contacting Hopeby3.

12. International Services

Some technology, hosting, analytics, communication, or cloud service providers used by our website may process or store information outside Sri Lanka.

Where personal information is processed internationally, Hopeby3 will seek to handle such processing in accordance with applicable legal requirements and appropriate safeguards where required.

13. Changes to This Privacy Policy

Hopeby3 may update or modify this Privacy Policy from time to time to reflect changes in our activities, website, technology, legal requirements, or privacy practices.

Any updated version will be published on this website with a revised Last Updated date.

We encourage visitors to review this Privacy Policy periodically.

14. Applicable Data Protection Requirements

Hopeby3 aims to handle personal information responsibly and in accordance with applicable laws and regulations relating to privacy and personal data protection in Sri Lanka.

This includes applicable requirements under Sri Lanka’s personal data protection framework, as amended or replaced from time to time.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Hopeby3 handles personal information, please contact us through the official contact details published on the Hopeby3 website.

Hopeby3
Making Your Hope a Reality